Welfare Officer


To work closely with the General Secretary and to support the General Secretary with the running of the MAA Committee

Key responsibilities and objectives of the job:

  • To work with the General Secretary
  • Being a point of contact for committee to speak to regarding their physical, emotional and mental wellbeing
  • To escalate and issues to the relevant Executive committee (Heads)


  • A safe working environment is provided for all staff and volunteers.
  • The mental, physical and social needs of staff and volunteers are provided for to the best of our ability.
  • Concerns and issues of welfare are represented and followed through with relevant teams and Heads.
  • Maintaining confidentiality
  • Written Records are kept of any committee members who come to speak

Key Skills

  • Organisation
  • Team Work
  • Budget Management
  • Communication- Written and Verbal
  • Interpersonal Skills
  • Time Management
  • Attention to detail

Essential Experience

  • Ability to priorities workload

Desirable Characteristics

  • Punctuality
  • Enthusiasm
  • Efficiency 
  • Decisive
  • Empathetic
  • Impartiality, fairness and the ability to respect confidences
  • Approachable and sensitive to the feelings of others
  • Ability to work well with the lead