Operations Manager

Job Category: MAA UK
Job Type: Paid

● To work closely with the Head of Campaigns and Campaigns Team

Role Purpose

Overview

● To manage the operations and logistics for all MAA UK fundraising, digital campaigns and PR projects

● To plan, execute and sustain all MAA UK fundraising, digital campaigns and PR projects

● To generate and sustain revenue for MAA UK

● To report to the CEO and UK Director with weekly updates

Campaigns & Media

● To work closely with the Head of Campaigns and Campaigns Team

● To provide operational support to MAA digital campaigns, media production and website development and manage the Campaigns & Media team

● To continuously innovate MAA’s campaign & media strategy in order to generate revenue streams and raise awareness

Fundraising

● To work closely with the Head of Fundraising and Fundraising Team

● To provide operational support to the Fundraising team, who will create,

organise and lead sustainable events that will raise money and awareness for MAA

Public Relations

● To work closely with the Head of Public Relations and Public Relations Team

● To provide operational support to the External Relations team- who will plan, organise and host MAA’s Podcast channel

Role Outline

Campaigns & Media – Key responsibilities and objectives of the job:

● To innovate MAA’s campaign & media strategy in order to generate revenue streams and raise awareness for MAA

● To identify and understand donor’s needs and develop new campaigns

● To create innovative methods of boosting engagement across all social media platforms

● To ensure MAA reaches 10,000 followers across our social platforms

● To manage MAA’s online fundraising platforms

● To oversee the MAA website redesign alongside the UK Director To ensure the MAA website is regularly updated

● To ensure MAA academic content is scheduled and released (e.g. academic blog)

● To assign and log hours for paid team members (videographer & graphics designer)

● To liaise with departmental heads where needed

● To liaise with the Head of PR and assist in developing a marketing strategy for MAA

● To report back to the UK Director with regular updates and escalate queries where necessary

Fundraising – Key responsibilities and objectives of the job:

● To devise a fundraising strategy to be approved by the UK Director

● To create and implement innovative ways of sustainable fundraising at MAA

● To agree a departmental budget and work to achieve or exceed a fundraising target

● To coordinate and manage fundraising, comprising of the Volunteer Pool, community, outreach and sponsored events.

● To provide professional development to fundraising managers, officers and media role train them to lead their own events and provide support where necessary

● To raise awareness for MAA

● To speak on behalf of the Fundraising team at MAA within the committee and to external contacts

● To oversee all fundraising campaigns

Public Relations – Key responsibilities and objectives of the job:

● To ensure the work undertaken by MAA is recognised for its quality and impact regionally, nationally, and internationally through MAA’s Podcast channel.

● To create partnership with key stakeholders in creating an executive board, consisting of corporate advisors and MAA global ambassadors

● To invite and host potential speakers to MAA’s Podcast channel

● To create a positive general public awareness of the charity

● Constantly promote the positive aspects of the charity activities and projects

● To chair meetings with your Public Relations Team and circulate meeting agenda

● To have an annual Public Relations timeline meeting with the UK Director

Key Skills

● Leadership

● Strategy development

● Content creation

● Creative- able to think of new ways to fundraise

● Organisation

● Team Work

● Budget Management

● Communication- Written and Verbal

● Interpersonal Skills

● Time Management

● Attention to detail

Essential Experience

● Ability to prioritise workload

● Demonstrated effective leadership skills in a role

Desirable Characteristics

● Operations management

● An eagerness to attract clients/donors to MAA

● Experience in a client facing role or the charity sector is desirable

Salary/Working hours

Salary: You will be paid £25,000-28,000 per year depending on experience Blended working (work from home and office based)


Please download the above application form and submit below

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